Repairs
Important: Tenants impacted by flooding on 13/06/2025
We extend our sincere condolences to all individuals and families affected by the flash flooding that occurred on 13th June 2025. We recognise the impact this event has had on our community and remain committed to providing support during this challenging time. Dover District Council Tenants who have experienced damage or disruption to their homes are encouraged to contact our Housing Repairs team on 01304 801110 without delay. Our staff are on hand to assist and ensure that necessary repairs are raised and support is available.
This section includes lots of useful information about your Council owned home, including how to report a repair, your responsibilities and advice and tips.
Find out who to contact to report repairs for your local area.
Find out the timeframes for repairs to be completed by.
Find out what you will need to do in your home.
By law we have to check your gas appliances once a year which means we need access to your home.
See what happens when you report a repair and the steps taken to complete the job
Read advice on how to deal with condensation causing damp and mould in your home.
Find out how to apply for disabled adaptations in your home.
Find out what your responsibilities are and what to do when repairs are our responsibility.
If you have damp and mould, please see our advice or report it directly to us.
We need to carry out certain repairs within an agreed timeline or you may be entitled to claim compensation.
You might also be interested in the following:
Can't find what you're looking for? Chances are someone else is also looking for the same information so please contact us on tenantinvolvement@dover.gov.uk and let us know what you'd like us to include.